Jeremy McKinney
RESUME
RESUME
August 2021 - Current
Manager of Training Development PSA Airlines, Vandalia, OHI lead a team of skilled training developers and an LMS administrator, overseeing the design and implementation of innovative training solutions. My responsibilities include developing team trainings to enhance skills, facilitating monthly innovation meetings to inspire creativity, and collaborating with SMEs and department leaders to address training needs. I've spearheaded initiatives like 360° virtual reality walkthrough for flight attendants, a video streaming platform for A&P mechanic training, and a comprehensive employee development program for career advancement. Additionally, I've enhanced workflows using tools like Power Automate and ASANA, optimized course approval processes, and built a media production studio with green screen and sound booth capabilities. Recognized as part of one of the top 100 training teams globally, I bring expertise in tools like Articulate Storyline, Adobe Captivate, and Adobe Premiere Pro to deliver impactful learning experiences.
June 2019 - August 2021
Instructional Designer and Multimedia Specialist PSA Airlines, Vandalia, OHExperienced in corporate filming and editing using Adobe Premiere Pro, including green-screen production and lighting. Skilled in leading SME meetings to gather course requirements and provide effective development suggestions. Proficient in designing and developing interactive adult learning training courses and instructor-led PowerPoint presentations, utilizing adult learning theories like ADDIE. Expertise in creating engaging and highly interactive courses using tools such as Adobe Captivate, Articulate Storyline, and Rise 360. Adept at developing corporate videos, integrating instructional design principles to enhance learning experiences.
April 2013 - June 2019
IT Operations and Training Reed Elsevier Technology Services, Springboro, OHSkilled in developing IT-focused training materials and documentation, incorporating principles of adult learning such as ADDIE to enhance effectiveness. Created comprehensive troubleshooting guides and onboarding resources for iOS devices and IT workflows. Designed and delivered training programs to support employee development, including interns in Wireless Device Support, with a focus on IT skill building. Proficient in Microsoft Intune for app management and process optimization, as well as testing iOS updates for compatibility with company infrastructure. Managed 36Resolved high-level ServiceNow tickets and collaborated with vendors to improve IT operations. Supported executive-level employees with seamless data transfers and troubleshooting. Adept at streamlining workflows and applying adult learning theories to design engaging and impactful training programs. I managed around 3,000 company devices.
• Virtual Reality
• Artificial Intelligence (AI) and Machine Learning
• 3D Printing
• Enjoy creating and following travel blogs and vlogs.
• Hiking
• Camping
• Outdoor Recreation
• Photography
• Personal Development and Self-Improvement
• Strategy Games
• Documenting and sharing travel experiences.
• Geocaching
• Adventure Travel
• Sustainable Tech Innovations
SMS Training For New Hires - Our safety management system is vital for the safe operation of our airline. This program allows our employees to report safety concerns they see while out on the operational flight line. This training was proving to be an issue with less than desired retention. This was among two projects I took on to revamp both the new hire training and leader training for SMS. We implemented interactive activities and filmed multiple videos that we implemented to provide a visual for learners. This improved the overall retention of this training course and the overall adoption rate of the SMS program.
CRJ 901 Experience - We are a growing airline, so this means buying gently used aircraft that do not always match the current configuration of our in service fleet. This posed a challenge to the flight attendants having a new aircraft configuration. To solve this issue I developed a new training course in which we called the CRJ 901 Experience. This gave flight attendants a full 360 front to back walkthrough of the new aircraft configuration. In this experience we point out different markers that the learner can engage with to explain where each system is located within this particular aircraft configuration. This new approach to training has received excellent feedback, with many of our crew stating that they felt better prepared and equipped with the knowledge of the aircraft before actually stepping foot on the plane for its first service run. This ultimately proved to make our airline safer and better equipped to deliver an enhanced experience for both our crew and passengers. This example can be seen on my digital portfolio listed in my resume.
6821 Joseph Drive
Enon, OH 45323
Email: jeremymckinney@icloud.com
Phone: +1 (937) 239-7376